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Student Complaints and Grievances

The Office of the Vice President of Student Services supports the College’s mission by promoting community values and academic integrity. Our staff administers the Campus Code of Conduct along with educating students, faculty, and staff about student rights and responsibilities. The Code of Conduct describes conduct expectation, prohibited behaviors, procedures followed in a conduct investigation, and sanctions that may be imposed on students found responsible for conduct violations. The Vice President of Student Services is responsible for receiving reports of alleged conduct violations, investigating reports, and implementing appropriate responses. The office also facilitates the resolution of Student Grievances and Complaints.

Mitchell Community College encourages all students, visitors, faculty, and staff to tell us about individuals who may be struggling with personal or emotional difficulties, or who may be exhibiting worrisome, concerning or threatening behavior.

Student Rights and Responsibilities

Students who experience a problem and/or feel unfairly treated should attempt to resolve the problem informally with the Coordinator of the Office of Accessibility. Concerns regarding a specific accommodation will be resolved with the involvement of the student and the appropriate instructor, Program Head, Academic Dean, Vice President of Learning, and Vice President of Student Services. If a concern cannot be resolved to the student’s satisfaction, the student should utilize the Student Grievance process as outlined below (and in the Mitchell Catalog and Student Handbook).

As a student with a disability, you have distinct rights at Mitchell Community College:

  • You have the right to confidentiality
  • You have the right to reasonable access to programs and services offered to the public.
  • You have the right to reasonable accommodations to ensure your college success.

Student Responsibilities

Students with disabilities often arrive at college with the misunderstanding that they will receive the same services and accommodations they had in high school. This is not the case. Colleges focus on providing access to educational programs and campus life to allow students to succeed with reasonable accommodation. 

As a college student with a disability, you have a responsibility to:

  • Act as an independent adult.
  • Self-identify or disclose a disability.
  • Provide verifying documentation.
  • Obtain assessment and test results and provide them to the college.
  • Arrange your own weekly schedule.
  • Contact the Accessibility Services Office regarding requests for accommodations.
  • Arrange for personal tutoring.
  • Reduce or adjust the essential requirements of a course or program.
  • Conduct testing and assessment of learning disabilities.
  • Provide personal attendants.
  • Provide personal or private tutors.
  • Prepare Individual Educational Plans (IEPs).

Mitchell Community College complies with the Americans with Disabilities Act (ADA), a comprehensive mandate for the elimination of discrimination against individuals with disabilities. The College also complies with Section 504 of the Rehabilitation Act of 1973 (Subpart E) and the NC Persons with Disabilities Protection Act.

TITLE IX Information

For more information, please contact:

Dr. Daniel “JJ” McEachern, Vice President for Student Services
Mitchell Community College
500 W. Broad St., Statesville, NC 28677
(704) 878-3281 office
(704) 363-3376 cellphone
(704) 978-1935 fax