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State Authorization Reciprocity Agreements

Institutions must obtain approval from states for local and distance postsecondary educational activities relevant to the delivery of educational programs. Activities include online learning, non-classroom experiences, faculty members who live outside of North Carolina, proctoring, professional licensure and marketing. Compliance with individual state requirements is now part of the Higher Education Opportunity Act of 2008, Amended 2010. H 600.9 (c).

In what States is Mitchell Community College authorized to offer online courses?

Mitchell Community College has been approved by NC to participate in the National Council for State Authorization Reciprocity Agreements. NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education.

The states in which the college is authorized to serve students are listed below. If you reside in a state not on this list, you are not eligible to register for online classes at MCC at this time. If you have questions, please contact our admissions office at

NC-SARA States
ColoradoConnecticutDelawareDistrict of Columbia
New HampshireNew JerseyNew MexicoNew York
North CarolinaNorth DakotaOhioOklahoma
OregonPennsylvaniaPuerto RicoRhode Island
South CarolinaSouth DakotaTennesseeTexas
West VirginiaWisconsinWyoming

Filing a Complaint

If you have a complaint, you should attempt to resolve the complaint through Mitchell Community College’s grievance procedure. Use the Student Grievance form located to the right.

Student Grievance Procedure

The purpose of the grievance procedure is to provide students with a system to channel complaints against Mitchell Community College faculty, staff or administration concerning the following: (1) alleged discrimination on the basis of age, sex, race, ability or other conditions; (2) sexual harassment; (3) academic matters, excluding individual grades, except where the conditions in (above) item number one apply; or (4) Failure to comply with State Authorization Reciprocity Agreement (SARA) requirements.


Details of the grievance procedure are published in the Student Handbook.  To initiate a grievance review, complete the form linked here.  The form is submitted directly to the Vice President for Student Services, who will respond to students within five business days of receiving this grievance.

Contact Information

NOTE: Students who wish to appeal grades should contact Randy Ledford, Vice President for Learning, at or (704) 878-3264.

Complaints should be addressed to the attention of the Vice President for Student Services:

Dr. Daniel JJ McEachern
Vice President for Student Services
500 W. Broad St, Statesville, NC 28677
(704) 878-3281

If a complaint cannot be resolved through Mitchell’s grievance procedures, students may file a complaint with SARA-NC (State Authorization Reciprocity Agreement-North Carolina).

SARA-NC Contact Information:
SARA North Carolina Director,
PO Box 41349
Raleigh, NC 27629
(855) 727-2162

NC-SARA State Portal Director

Terrence R. Scarborough, M.P.A.
NC-SARA State Portal Director
North Carolina State Education Assistance Authority
P.O. Box 41349
Raleigh, NC 27629
T: (855) SARA-1-NC (727-2162)
T: (919) 549-8614, ext. 4667

Contact and Complaint Resolution Information for Other States

Contact and Complaint Resolution Information for Other States (PDF)

These resources may also be helpful in resolving complaints:

The North Carolina Post-Secondary Education Complaints Unit. Please review the Student Complaint Policy then print and complete the Student Complaint Form and submit the complaint to:

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
223 S. West Street Suite 1800, Raleigh, NC 27603
(919) 962.4550 

Website: North Carolina Post-Secondary Education Complaints

SACSCOC Complaint Process

Institutional Accreditor (SACSCOC) Complaint Process

If a student has evidence that an institution is in significant non-compliance with SACSCOC standards, policies or procedures, the individual should inform SACSCOC using the Complaints Against Institutions: Information Sheet and Form.

Southern Association of Colleges and Schools Commission on Colleges:
1866 Southern Lane
Decatur, GA 30033
(404) 679.4500

Professional Licensure Disclosures

In addition to the institution’s accreditation, some programs offered at Mitchell Community College can lead to participants earning a license or certification. These programs have earned accreditation by industry specific accrediting bodies . Please use the contact information for Professional Licensing Boards to learn about the required licensing or certification for your desired program, and the state specific requirements if you are a non-North Carolina resident that wishes to participate in one of these programs. Professional Licensure Board Contacts by State.

Some programs at Mitchell Community College lead to a license and/or certification in North Carolina. Beginning July 1, 2020, the U.S. Department of Education regulations require disclosures for all programs leading to a license or certification. Disclosures will be provided for all states and will indicate whether the program meets state educational requirements for licensure or certification, does not meet state educational requirements for licensure or certification, or a determination has not been made.

The US Department of Education provides information about most licensed professions by state. For any professions that are not listed on the US Department of Education webpage, search online using the name of the profession, the word “license” and the name of the state.

If you are considering a program at Mitchell Community College that leads to licensure or certification and you do not live in North Carolina, please contact the individual below that corresponds to your desired program.

Pat Pence
NC NA I Program Coordinator
701 W. Front St, Statesville, NC 28677
(704) 873-8268

Janet Menster
Allied Health Coordinator
701 W. Front St, Statesville, NC 28677
(704) 878-3220

Health Sciences State Agency Contact List:

Medication Aide Certification Licensure Disclosure

Nurse Aid I Licensure Disclosure

Nurse Aid II Licensure Disclosure

Gaye McConnell
Special Projects Coordinator
3223 Taylorsville Hwy., Statesville, NC 28625
(704) 878-4374

Cosmetic Arts State Agency Contact List:


Cosmetology Licensure Disclosure

Esthetics Technology Licensure Disclosure

Manicuring / Nail Technology Licensure Disclosure

Tia Coleman
Dean of College Transfer Division
500 W. Broad St, Statesville, NC 28677
(704) 878-3345

Education State Agency Contact List:

Early Childhood Education Licensure Disclosure 

Jean Manall
701 W. Front St, Statesville, NC 28677
(704) 878-3220


Real Estate Licensure Disclosure 

Real Estate State Agency Contact Information