Online Payment FAQs

What is the Nelnet Business Solutions Program?

Nelnet Business Solutions (NBS) provides a payment program used by institutions across the country. We have been in the tuition management business for 15 years. For more information about NBS you may review our web site at Nelnet Business Solutions, Inc..

If payments are made automatically from my bank account or charged to my credit card, does that mean NBS or the institution on this contract has direct access to my account?

No. This is a common misconception about automatic payments. No one other than you and your financial institution has access to your account. When you arrange to make an automatic payment through NBS, you authorize a specific payment amount to be paid by your bank or credit card company on a specific date.

When will monthly payments begin?

Monthly payments will be processed starting on the first payment date you select when you enroll for monthly payments via NBS e-Cashier. Your payments will be processed on the same date each month.

Can I pay the total contract amount in one payment?

Yes. You may pay the entire contract amount in one payment.

What happens if the payment date is on a weekend or holiday?

If the payment date falls on a weekend or banking holiday observed by the Federal Reserve, the payment will be attempted on the next business day. Although NBS specifies the date each payment will occur it is the responsible party's financial institution that determines the time of day the payment is debited to the account (this applies to Automatic Bank Payments only).

What happens if a payment is returned?

If a payment is returned, you will receive an e-mail or letter from NBS with instructions on how the returned payment will be handled. A $30 NBS Returned Payment Fee will be assessed for each returned payment. Your financial institution may also assess a fee. If a returned payment fee is returned, it will be reattempted. NBS Returned Payment Fees are subject to change in future academic years.

Can I make changes to my budget plan?

Yes. It is easy to make changes. Simply Contact the Mitchell Community College Cashier's office at (704) 878-4270.. All changes must be made at least 10 calendar days before the next scheduled payment date. If you choose the Pay in Full IMMEDIATELY option, no changes can be made to this agreement after it has been submitted.

About NBS

Nelnet Business Solutions (NBS) is the leading tuition payment plan provider in the industry. Working together, Mitchell CC and NBS provides sensible strategies for covering the rising costs of college.

Contact Info

E-mail: ecashier@nelnet.net
Phone: 800-609-8056

7:30 AM to 7:00 PM (CST) Monday-Thursday
7:30 AM to 5:00 PM (CST) Friday


Online payment plan is not available for Summer semesters.

 


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Classes begin for 10-wk session
Thu. May. 17, 2012

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Starting Thu. May. 17, 2012

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Thu. May. 24, 2012

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Mon. May. 28, 2012

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